Refund policy
At *GulBano*, your satisfaction is our priority.
*1. Return Window*
We accept returns and exchanges within *7 days* of delivery.
*2. Eligible for Return*
- Wrong Size
- Wrong Item Delivered
- Damaged or Defective Product
- Item Not as Described
*Not Eligible:* Used, washed or altered items. "Final Sale" items.
*3. How to Return*
Email us within 7 days at: *gulbanoclothing@gmail.com*
Please include: Order Number, Reason, and Photos.
*4. Refund & Exchange*
- *Exchange:* Free shipping for correct size/item
- *Refund:* Will be processed within 5-7 working days after we receive the item. Refund goes to original payment method.
*5. Return Shipping*
- *Damaged/Wrong Item:* Free pickup by us
- *Size Exchange:* Customer pays return shipping
*Contact Us:*
Email: gulbanoclothing@gmail.com